Tenants have several options to pay their rent, leaving no excuse for late payments.

- Eftpos or Credit card by visiting our office (please note a 1.65% surcharge applies for credit card
payments)
- Internet Banking through your chosen financial institution
- Direct debit from your nominated bank account, we will supply you with our account details & your
unique reference code to arrange an automatic transfer.
- Centrepay (direct from centerlink payments)
- Direct from your employer to us (if your employer offers this option)

It is vital ALL payments made are identified by your unique reference code provided to you by our staff, If you fail to include this number with your payments we will be unable to identify who they belong to & this could cause you to fall into arrears.

It is the tenants responsibility to keep & provide receipts for ALL payments made should they have a discrepancy with their rental ledger/record

Before deciding to rent a property there are a few rules and regulations that you need to take into consideration. A Residential Tenancy Agreement or lease will be drawn up and is the legal contract that both you and your landlord must abide by.

A lease should include information such as:

- Location of the property
- Total Rent
- Amount of the bond
- Commencement and end date of your tenancy
- The landlords name

Lease/tenancy agreements differ between states,
so please make sure you have the documentation from your appropriate state.

> Keep the premises in good repair
> Ensure the security of the property by making sure all doors have locks and windows are secure
> Immediately provide the tenant with a key after changing any locks
> Avoid disturbing the tenant unnecessarily
> Once you have signed a lease / tenancy agreement and paid a bond you should be provided with a Condition Report. This report records the condition of the property. Check this report carefully and immediately discuss any issues you may have with the landlord.